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How do I get Information or Apply for Services for Elderly or Disabled Adults:
For the Public
For Caregivers
For Providers
For the Public
1. How do I apply for services?
Contact ServiceLink at 1-866-634-9412
2. How do I find services or providers available in my community?
Contact ServiceLink at 1-866-634-9412
ServiceLink can assist with community services regardless of funding source
3. How do I report that an elderly or incapacitated adult needs assistance, has been subjected to abuse, neglect, or exploitation, or is self-neglecting?
Contact the BEAS Adult Protection or Long Term Care Ombudsman Programs
4. What can the Bureau of Elderly & Adult Services assist me or someone else with? Who can they help?
The BEAS provides social and long-term supports to adults age 60 and older and to adults between the ages of 18 and 60 who have a chronic illness or disability. These services include home care, meals on wheels, care management, transportation assistance, assisted living, nursing home care, legal support services, advocacy for disabled adults, information and assistance regarding Medicare, and information about volunteer opportunities. All services and supports are intended to assist people to live as independently as possible in safety and with dignity. BEAS staff are located at twelve DHHS District Offices throughout NH and coordinate services to seniors and adults with disabilities and chronic illnesses who meet certain eligibility criteria. BEAS also has a main office, located in Concord (in addition to the District Office in Concord), responsible for administrative support and general program and financial planning.
5. How do I find licensed Health Care Facilities in NH?
The Bureau of Health Facilities Administration maintains the list of NH Licensed Health Care Facilities
6. How do I apply for the Long Term Care program?
Applying for the program begins at a ServiceLink and is a two-step process that includes a Medical eligibility determination by BEAS and a Financial Eligibility process by the Division of Family Assistance (DFA)
7. How do I check on the status of my Long Term Care application?
Contact your ServiceLink Long Term Support Counselor or your DFA Family Support Specialist at the District Office
8. If I am a Medicaid recipient, whom do I call with questions?
Contact Medicaid Client Services at 1-603-271-4344 or toll free at 1-800-852-3345 x4344
9. How do I contact a specific State employee?
Search using the State of NH Telephone/Email Directory
To view a list of all BEAS employees, under the “View State Employee Listings By Department”, there is a selection for “HHS: Elderly & Adult Services”, that list names, title, phone, and email
10. How do I file a civil rights complaint with DHHS?
Contact the Ombudsman Office at 1-800-852-3345 x 6941
Who do I contact when all else fails?
Contact the main BEAS phone number at 1-603-271-4680 or toll free at 1-800-351-1888 and you will be redirected to the appropriate party.
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For Caregivers
1. How can Caregivers get assistance?
Contact ServiceLink at 1-866-634-9412
2. Can Caregivers check the state registry when hiring a private pay worker?
Yes, any individual hiring a caregiver directly, or through an authorized representative or fiscal intermediary, to provide personal care services, may submit the prospective employee’s name for review against the registry. Contact the BEAS State Registry or if you have further questions, call 1-800-852-3345, extension 8154 or 1-603-271-8154
Who do I contact when all else fails?
Contact the main BEAS phone number at 1-603-271-4680 or toll free at 1-800-351-1888 and you will be redirected to the appropriate party.
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For Providers
1. How do I become a Medicaid provider?
Contact the Medicaid Fiscal Agent, EDS, at 1-603-224-1747. They maintain the
NH Medicaid Provider website that has relevant information.
2. How do I check the State Registry before hiring?
Contact the BEAS State Registry or if you have further questions, call 1-800-852-3345, extension 8154 or 1-603-271-8154.
Who do I contact when all else fails?
Contact the main BEAS phone number at 1-603-271-4680 or toll free at 1-800-351-1888 and you will be redirected to the appropriate party.
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