New Hampshire Hospital is a state operated, publicly funded hospital providing a range of specialized psychiatric services.  NHH advocates for and provides services that support an individual's recovery.

NHH provides psychiatric and neurological care in the following areas: 

1. Acute treatment services for children, adolescents, adults and elders with severe mental illness
2. Transitional housing services where individuals with limited community placement options can live in a residential setting with appropriate treatment

Most people are admitted to NHH on an involuntary basis because they have been found to be dangerous to themselves or others.  Fewer people are admitted voluntarily for the same reasons. NHH works closely with the community mental health center system in the continuum of care for all patients at the Hospital. 

Mission

New Hampshire Hospital provides comprehensive compassionate inpatient psychiatric services to the people of our State.

Core Values

Compassionate Care
Respecting the recovery process of those who come to us for care, we value:

• Comprehensive, holistic approaches to patient/resident care
• Least restrictive means of care and an environment that promotes self-esteem
• Respect, privacy and dignity resulting in a safe, attractive, supportive physical environment
• Non-judgmental care which may, at times, support controversial life choices
• Recognizing the importance that hope plays in the lives of patients, we continue to embrace the principles of recovery as a means to wellness

Communication
As communication is key to all we do, we value:

• Identifying and giving needed information to patients, families, staff and others
• Use of appropriate available technology to maximize information exchange
• Privacy needed by our patients and the confidentiality demanded in our work

Collaboration
To enhance long term stabilization and support, we value:

• Partnerships with patients/residents that promote informed decision making and maximize independence
• Care achieved in concert with families
• Actively seeking an integrated continuum of care with smooth transitions between hospital and community
• Joining with public and private community providers within and outside of the Behavioral Healthcare System

Institutional Integrity
To promote service excellence, within an environment of limited resources, we value:

• Provision of excellent and efficient care in the most cost effective manner
• Fair and accurate self-representation
• Participative management
• High standards of business and clinical proactive
• Acquisition of knowledge through research and the management of information
• The growth and development of our staff who are our most important resource and diversity of skills through training
• Provision of maximum value of service to the citizens of the State of New Hampshire
  

Vision

With our mission in mind and values in place, we envision our future as:

• A nationally recognized center of excellence within an integrated system of statewide community based care
• The provider of choice in the provision of acute psychiatric services to individuals in the public care system and a major resource for all others in a competitive managed care system
• Providing access to services and responding in a timely, cost effective fashion using the least restrictive means
• Developing comprehensive customer services that embrace diversity
• Employing well qualified staff who are dedicated to creating a consumer-provider partnership, which supports the principles of continuing recovery
• Collaborating with individuals from all walks of life, their families, their insurers and a full spectrum of relevant community agencies
• Advancing psychiatric treatment through a continuing commitment to research and teaching
• Providing a standard of care we would want for our loved ones and ourselves