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Focus Groups
Four focus groups have been chartered by the Bureau of Elderly and Adult Services with a common objective of obtaining feedback from stakeholders. Each group has specific goals and topics for consideration.

Information

Facilitator: Kerri Coons (kcoons@dhhs.state.nh.us)

Goal: To improve the exchange of information from BEAS, both incoming and outgoing.

Topics:

  • Web site
  • Communication
  • Accessibility
  • Customer Service

Members:

  • Leeann Hilliker, Concord Hospital
  • Carlissa Huckins, BEAS
  • Arlene Kershaw, NH Easter Seals
  • Dana Michalovic, Grafton County ServiceLink Resource Center
  • Maureen Stimpson, Governor's Commission on Disability

Minutes:

Social Service/Contracts

Facilitator: Cathy Cormier (catherine.a.cormier@dhhs.state.nh.us) and Tracey Tarr (ttarr@dhhs.state.nh.us)

Topics:

  • Social Services in the Community
  • Contracts

Minutes:

Choices for Independence

Facilitator: Susan Lombard (slombard@dhhs.state.nh.us)

Goal: To support the goal of improved communication, collaboration and outcomes of those we serve.

Topics:

  • Rx Dispensing
  • Adult In-Home Care and Homemaker Services
  • 801 State Administrative Rules

Members: Direct care service providers, case managers, service and county associations, and consumers.

Minutes:

MED - Medical Eligibility Determination

Facilitator: Kathleen Otte (kfotte@dhhs.state.nh.us)

Goal: To transform the current process of Medical Eligibility Determination (MED) into an efficient, person-centered and seamless process. This process will meet federal and state guidelines while promoting efficiencies between provider partnerships and the delivery of client services.

Topics:

  • MED Process
  • MED Application
  • MED Assessment

Members: Direct care service providers, case managers, service and county associations, and consumers.

Minutes:

Status Updates:

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New Hampshire Department of Health and Human Services
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