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Visitors

Visitors are welcome at New Hampshire Hospital, Acute Psychiatric Services (APS) building. Please read the following guidelines before you arrive. If you have any questions or require special assistance during your visit, please call (603) 271-5300.

New Hampshire Hospital; photo taken by Jon Fox, Dartmouth Medicine Magazine
New Hampshire Hospital;
Dartmouth Medicine Magazine
Photo credit: Jon Fox

Children under the age of 13 are not allowed to visit on APS units C, D, G, H or J.

Visits for families with children at the Anna Philbrook Center may be arranged. Visits to minors require the written permission of the patient’s parents/legal guardian.

VISITING HOURS

Visiting hours in the APS building, including Units C, D, G, H and J are
12:00 PM to 8:00 PM daily.

Visiting hours for the Anna Philbrook Center are Monday through Friday from
4:00 PM to 8:00 PM and weekends and holidays from 12:00 PM to 8:00 PM.

REQUESTS FOR INFORMATION

In accordance with the HIPAA (Health Insurance Portability Accountability Act) Privacy Policy Act, NH Hospital cannot give out any information about patients or those who may visit them.

We are unable to provide any information over the telephone, including confirmation of whether or not someone is, or is not, a patient here.

Visitor's Room
Visitors can spend time with loved ones in this visitor’s room off the lobby
Photo credit: Brian & Sarah Sargent

WHEN YOU VISIT

All visitors must check in with the Information Center located in our lobby. If a staff member is not available in the Information Center, please check in at the Campus Police window located next to the main entrance.

All visitors must provide the first and last name of the person they wish to visit, and the name of the unit, if possible.

 

Visitors must present a photo identification (drivers license, non-drivers license, school ID, etc.), and will be issued a visitor identification badge. If a visitor does not have a photo identification, the visitor will be directed to Campus Police to determine whether or not a visit will be allowed.

Visitors who wish to drop off or deliver items for patients must ask the Information Center to call the unit and ask for a staff member to come to the lobby to receive the delivery. The Information Center cannot hold patient or visitor’s belongings.

Pay telephones for visitor use are located in the APS lobby. Telephone numbers may be obtained from the Information Center.

RESTRICTIONS

NH Hospital is a Smoke Free facility and we do not allow smoking on the grounds.

The use of cameras or camera phones for the purpose of taking photographs is prohibited, and any audio or video recordings are not allowed.

Alcoholic beverages of any kind, illegal or over-the-counter medications and anything that could be used as a weapon is prohibited.

Please do not bring any items made of glass, ceramic or metal, with sharp edges, matches, lighters, cutting implements such as knives scissors, nail clippers, disposable razors or blades, or any other article that may be dangerous to patients. These items will be turned over to Campus Police as contraband.

Visitors may not bring pets into New Hampshire Hospital buildings. The hospital will authorize the use of a service dog on a case-by-case basis. Campus Police officers are authorized to stop animals from entering the building in order to verify that they are approved for visitation.

  • Please see the Visitor's Guide Adobe Acrobat Reader Symbol for additional information when visiting New Hampshire Hospital.

Adobe Acrobat Reader Symbol Adobe Acrobat Reader format. You can download a free reader from Adobe.

 

 
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Disclaimer

New Hampshire Department of Health and Human Services
129 Pleasant Street | Concord, NH | 03301-3852


copyright 2010. State of New Hampshire