NH Law requires any person who suspects that a child under age 18 has been abused or neglected must report that suspicion immediately to DCYF. (New Hampshire RSA 169-C:29-31)
- If a child tells you that he or she has been hurt or you are concerned that a child may be the victim of any type of abuse or neglect, you must call the Division for Children, Youth and Families (DCYF) Central Intake Unit at:
Telephone: (800) 894-5533
8:00 AM to 4:30 PM Monday - Friday
- Call your local police department with urgent child abuse or neglect reports during DCYF non-work hours (between 4:30 PM and 8:00 AM or on weekends and holidays).
- Proof of abuse and neglect is not required to make a report.
- Reports of abuse and neglect concerns are confidential and can be anonymous. If you have asked that your name not be disclosed, Please know that DCYF will make every effort to remove your name from all DCYF records of the report and investigation. However, if the case ever goes to court, a judge may request identifying information.
When you contact DCYF you'll be asked for some information You may not have all the answers. It would be helpful if you can provide the following:
- The name, address, sex, and estimated age of the child and any other children at the home
- The names, addresses, and telephone numbers of the adults who are responsible for the child
- The full nature and extent of the child's injuries, maltreatment, or neglect
- Any information about previous injuries, abuse, maltreatment or neglect
- How great a risk you believe this may be to the child
- How you learned of this situation
- Any action that has been taken to treat or assist the child
- Family's strengths and resources
- Any other information that could be helpful in determining the cause of the injuries
- A written report may be requested by DCYF within 48 hours.
Sometimes, people are unsure if a situation is abusive. Even if you're in doubt, call. DCYF has extensive experience in child protection. DCYF may find no abuse or neglect has taken place but may still offer assistance to the family.