709.01 What Benefits May Be Replaced SR 94-04, 04/94 (FSM-A)

See SR 98-50 dated 8/98 for changes to this policy applicable only to Concord D.O. pilot implementation of New HEIGHTS.

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Food stamp coupons may be replaced when they:

• arrive damaged or destroyed,

• are returned by the post office as undeliverable,

• are lost in the mail prior to receipt,

• are stolen from the mail prior to receipt, or

• are partially lost in the mail.

Undeliverable coupons differ from coupons lost in the mail. Undeliverable coupons are returned by the post office. Lost coupons are allegedly not received by the individual, nor are returned by the post office, but remain unaccounted for.