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How will MCM affect my dental care?

Dental services will not change. The Health Plan you pick will not affect dental services. Dental is covered under the regular Medicaid program just as it is now. Your child can continue to see the same dentist he or she has now.

Don't throw your Medicaid Card away. You will still need it. Show your NH Medicaid Card at each dental visit.

Medicaid covers preventive dental services for children including cleanings, fillings, and extractions. Dental care for adults is limited to treatment for pain and infection. This is generally limited to extractions (removal of the tooth).

If you need help finding a dentist, call Client Services at (800) 852-3345, ext 4344 (in state) or (603) 271-4344.

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How will MCM affect my Long Term Care (LTC) supports and services?

You are getting Long-Term Care (LTC) supports and services if you:

  • Live in a nursing facility;
  • Get Home and Community–Based Care (HCBC) waiver services; such as Choices for Independence (CFI).

Your LTC supports and services will not change!
Your LTC supports and services will still to be covered under the regular Medicaid program just as they are now. But many of your other services will be covered by your Health Plan.

You may still need to pick a Health Plan!
Some of the services that will be covered by your Health Plan include: adult medical day, personal care services, and private duty nursing. Your Health Plan will help you get these and other services you need to stay healthy. Even if you are a resident in a nursing home, you will get some medical services from a Health Plan if you have to pick a Plan or you chose to pick a Plan.

Don't throw your Medicaid Card away. You will still need it!
Show both your NH Medicaid Card and your MCM Health Plan card to your doctor at each visit.

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How will MCM affect my waiver services?

You are getting HCBC waivered services if you are in any of the following waiver programs:

  • Choice for Independence (CFI);
  • Developmental Disability (DD);
  • Acquired Brain Disorder (ABD); or
  • In-Home Support (IHS).

Your LTC supports and services will not change!
Your waivered services will still be covered under the regular Medicaid program just as they are now. But many of your other services will be covered under your Health Plan.

You may still need to pick a Health Plan!
After you pick a Health Plan, you will get all of your medical services, like doctor visits, from the network of Health Plan providers. Your Health Plan will help you get these and other medical services you need to stay healthy.

Don't throw your Medicaid Card away. You will still need it! Show both your NH Medicaid Card and your MCM Health Plan card to your doctor at each visit.

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How will I get my prenatal care?

If you already have a doctor, you will want to pick a Health Plan that your doctor is in. If you pick a Health Plan that your doctor is not in, and you want to stay under your current doctor's care, the Health Plan may still cover some or all of your visits.

Pregnant for less than 12 weeks: The Health Plan will cover your care under your current doctor until they can move you to a doctor in their network. Be sure to tell your Health Plan if your doctor is not one of their providers.

Pregnant for more than 12 weeks: The Health Plan will cover your care from your current doctor until your baby is born, even if your doctor is not in the Health Plan you picked. When you pick your Health Plan, be sure to tell them if your doctor is not one of their providers.

REMEMBER: You have NH Medicaid and get the same services as someone on regular Medicaid. You can keep your current doctors as long as they work with the Health Plan you pick. Any extra services you get will depend on the Health Plan you pick.

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How will I get help with my chronic health needs?

If you have chronic health needs, such as asthma or diabetes for example, your Health Plan will help coordinate your care to improve your health. The Health Plan will:

  • Look to improve all areas of your health including your physical, mental and social health;
  • Have doctors and other providers who will work together to improve your health;
  • Inform you of your care options and help you to make the choice that is right for you;
  • Help you get needed services;
  • Help you reach your health-related goals;
  • Link you with community programs that support your health needs and goals; and
  • Support your families and caregivers.

REMEMBER: You have NH Medicaid and get the same services as someone on regular Medicaid. You can keep your current doctors as long as they work with the Health Plan you pick. Any extra services you get will depend on the Health Plan you pick.

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Will transportation assistance still be available to help me get to my appointments?

Yes, transportation assistance will be available. When enrolled with a Health Plan, the transportation will be coordinated by the Health Plan and their vendor.

Only people who opt out or are exempt from MCM, will continue to receive transportation assistance from DHHS.

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How do I get language assistance?

If you need help in another language, call the Health Plan Customer Service Center:

  • NH Healthy Families Health Plan: 1-866-769-3085
  • Well Sense Health Plan: 1-877-957-1300

We can help you in the language you speak at no cost to you.

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New Hampshire Department of Health and Human Services
129 Pleasant Street | Concord, NH | 03301-3852


copyright 2010. State of New Hampshire