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Coordination of Care Model

Coordination of Care Public Forum FlyerThe Division of Family Assistance continues to move forward in the development of the Coordination of Care Model with Public Consulting Group (PCG). PCG will be holding two (2) public forum sessions, one in Manchester and one in Rochester. These sessions are being held in order to obtain feedback from clientele of DFA around making the TANF program more effective. View the Public Forum Groups flyer Adobe Acrobat Reader Symbol for more information on the forums and their locations.

The DHHS Division of Family Assistance (DFA) is working with internal and external stakeholders to design a Coordination of Care Model that eliminates barriers to the Temporary Assistance for Needed Families (TANF) program.

Launched in August 2016, the Coordination of Care program brings together DFA staff and stakeholders to identify barriers to services across health and human services agencies for eligible TANF families. By working with our stakeholders, DHHS seeks a continuous feedback loop throughout the effort to ensure the most effective model for care coordination.

It is the Division’s hope that the process will lead to a more streamlined approach for clients to access services. The Coordination of Care Model will focus on the 5 key items below:

  1. Client centered programs and processes
  2. Coordinated access to entry points between providers
  3. Streaming eligibility to improve efficiency of access to programs
  4. Sharing data and documentation
  5. Continuous improvement and evaluation for improvement


Coordination of Care timeline

 

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