skip navigation Smaller text size Reset text size Larger text size
Families & Children Women Teens Adults Seniors People with Disabilities

As part of our COVID 19 response, effective March 23rd 2020, WIC will do all appointments by phone to align with social distancing efforts in New Hampshire. WIC is committed to providing families with continued support now and in the days ahead.
The following information will help new and existing families complete WIC phone appointments successfully.

What to Expect
A WIC Nutrition staff person will call you at the phone number you provided to your local WIC office if you already have an appointment scheduled. If you do not currently have an appointment please call your local office to set up a phone appointment. You will be asked a series of personal questions, so find a private, quiet space to complete the appointment. The WIC staff person will enter information into a computer, so you may experience short delays during the conversation.

Internet Access
If possible, have this page open in order to make it easier to access the information needed to complete the appointment. You may also be asked to send images of documents electronically to your local office's secure email. The WIC staff person will let you know what you need to do to complete the appointment by phone.

Other Information Needed
If you have measurements for height/length, weight or an iron check from a recent doctor visit, you can share those with the WIC staff person. Proofs for a certification appointment can be sent by text or email if you are comfortable doing so. If you do not have any recent measurements or do not feel comfortable sending electronically to the WIC office, do not worry, the appointment will be completed without them. You can mail a copy to your WIC office or bring them with you to your next appointment.

If you would like to email any documents directly, each Local Agency has a secure email address:

WIC Rights and Rules
The WIC Program assures you of your Rights as a participant/applicant. As a participant/applicant you agree to abide by the WIC Program Rules:

Nondiscrimination Statement
In accordance with Federal civil rights law and U.S. Department of Agriculture (USDA) civil rights regulations and policies, the USDA, its Agencies, offices, and employees, and institutions participating in or administering USDA programs are prohibited from discriminating based on race, color, national origin, sex, disability, age, or reprisal or retaliation for prior civil rights activity in any program or activity conducted or funded by USDA. Persons with disabilities who require alternative means of communication for program information (e.g. Braille, large print, audiotape, American Sign Language, etc.), should contact the Agency (State or local) where they applied for benefits. Individuals who are deaf, hard of hearing or have speech disabilities may contact USDA through the Federal Relay Service at (800) 877-8339. Additionally, program information may be made available in languages other than English. To file a program complaint of discrimination, complete the USDA Program Discrimination Complaint Form (AD-3027) found online at: https://www.ascr.usda.gov/filing-program-discrimination-complaint-usda-customer and at any USDA office, or write a letter addressed to USDA and provide in the letter all of the information requested in the form. To request a copy of the complaint form, call (866) 632-9992. Submit your completed form or letter to USDA by:

  1. Mail: U.S. Department of Agriculture, Office of the Assistant Secretary for Civil Rights,1400 Independence Avenue, SW, Washington, D.C. 20250-9410;
  2. Fax: (202) 690-7442; or
  3. Email: program.intake@usda.gov
    This institution is an equal opportunity provider.

Appointment Resources
For questions and information related to breastfeeding, visit the WIC Breastfeeding page

For information about WIC foods, visit the eWIC Page, and view the NH WIC Food List Adobe Acrobat Reader Symbol (English) | Alimentos de WIC Adobe Acrobat Reader Symbol (Spanish) .

For completing online Nutrition Education activities, visit WICsmart.com.

For locating a WIC approved store, refer to our New Hampshire WIC Authorized Store List.

To hear your benefit/food balance call 1-855-279-0680 or download the WIC Shopper app on your phone from the App Store. Your benefit balance takes 24 hours before it is available in the WIC Shopper app.

For locating your local WIC clinic and their phone number, visit signupWIC.com and enter your zip code.

 
Translate this page

Disclaimer

New Hampshire Department of Health and Human Services
129 Pleasant Street | Concord, NH | 03301-3852


copyright 2016. State of New Hampshire