Continuous Medicaid Coverage Ending

Information and resources for individuals who may be affected by the ending of federal continuous Medicaid coverage.

Individuals have been receiving Medicaid coverage continuously during the COVID-19 federal public health emergency (PHE), even if they did not complete a redetermination of eligibility when it was due, or provide DHHS with requested information. Last year, Congress passed legislation ending this continuous coverage, which is now set to end on March 31, 2023.  Individuals must complete their redeterminations or respond to Department requests for information about eligibility status in order to keep their Medicaid coverage. 

 

What does this mean?

DHHS will continue to send redeterminations notices to individuals who are currently covered by Medicaid. To keep their coverage, individuals must either complete a redetermination or provide information requested by DHHS. These notices will be on yellow paper or posted to the individual’s NH EASY account highlighted in yellow. 

When individuals get a yellow notice, they should follow the instructions included in the notice and complete a redetermination and/or provide the requested verifications. This is necessary to determine if individuals are still eligible for, and will be able to keep their Medicaid coverage.

    Information Icon

    Submit a Completed Redetermination or Provide Requested Information

    Submit a Completed Redetermination or Provide Requested Information

     

    1. Online: Through NH EASY. NHEASY accounts can be created using this same link.
       
    2. By mail:
      New Hampshire Department of Health and Human Services
      BFA Centralized Scanning Unit
      PO Box 181
      Concord, NH 03302
       
    3. In person: At one of our District Offices.

    Once a redetermination is completed and/or all requested information is provided, individuals will receive a notice of decision informing them of the status of their Medicaid eligibility. 
     

     

    Options for Individuals No Longer Eligible for Medicaid

    Individuals no longer eligible for Medicaid who still need insurance can contact the New Hampshire Health Insurance Navigators to explore other health insurance options. Health Insurance Navigators provide health insurance enrollment assistance at no cost, and are available in person, virtually, and by phone. 

     

    New Hampshire’s Navigators

     

    NH Navigator logo

    The NH Navigator is a grant-funded program that provides free health coverage enrollment assistance to people who are uninsured. Our certified Navigators help consumers enroll in qualified health plans through the Health Insurance Marketplace or, if eligible, Medicaid.  

    For more information, call 1-877-211-NAVI or 603-931-3858, or go to https://acanavigator.com/nh/home

     

    HMC logo

    HMC runs a federally funded program to provide no-cost, unbiased Marketplace health insurance assistance to New Hampshire residents. 

    For more information, call 1-800-208-5164 or 603-309-2021; or visit https://hmcnh.com

    Individuals can also visit the Federal Health Insurance Marketplace at https://www.healthcare.gov/, or call the Marketplace Call Center at 1-800-318-2596 (TTY: 1-855-889-4325). 

     

    Need Help?

    Contact the DHHS Customer Service Center toll-free at 1-844-ASK-DHHS and select option #3 (1-844-275-3447), Monday-Friday, 9:00 a.m. to 4:00 p.m. ET. (TDD: 1-800-735-2964)