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NH DHHS Issues Draft Request for Proposals for Medicaid Care Management Procurement and Announces Public Information Sessions to Be Held Across the State
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Office of Medicaid Services
Publish Date:
June 28, 2018

Concord, NH – The New Hampshire Department of Health and Human Services (DHHS) is seeking public input on its plan to solicit proposals from qualified Managed Care Organizations (MCOs) to deliver health care services to eligible and enrolled Medicaid participants through New Hampshire’s Medicaid Care Management (MCM) program.

In order to provide transparency on the future of the MCM program, on July 9th, DHHS will release the draft request for proposals (RFP) and draft model contract for public comment. Once the draft RFP and model contract are issued, DHHS will hold 6 public information sessions throughout the State to provide all stakeholders, elected officials and the public the opportunity to see and comment upon the Department’s plans.

“The Department plans to select three MCOs to provide high quality, high value integrated healthcare for Medicaid beneficiaries throughout New Hampshire,” said DHHS Commissioner Jeffrey A. Meyers. “We expect the MCOs to advance the goals of the MCM program and address pressing needs such as the opioid crisis, coordination and expansion of community mental health services and enhanced services for children and families who are also served in the State’s child welfare system.”

MCOs must demonstrate the capability to provide a person-centered, integrated, and value driven delivery system that offers the full array of accessible Medicaid services taking into account each person’s physical well-being, behavioral health (mental health and substance use disorders), and social service needs. DHHS will challenge its managed care organizations to work more responsively with providers and members to improve access to care and promote healthy behaviors. New Hampshire’s MCM program will incentivize value over volume, enhance program efficiency, and hold MCOs accountable for demonstrable improvements in health outcomes.

In order to provide sufficient opportunity to review and comment on the draft RFP and model contract, DHHS is hosting six Public Information Sessions. The sessions are scheduled for 5:30 pm to 7:30 pm so that those who work during the day are able to attend.

Tuesday, July 10, 2018, 5:30-7:30PM

Cheshire Medical Center, Auditorium (off the lobby)
580 Court Street
Keene, NH

Wednesday, July 11, 2018, 5:30-7:30PM

Community Campus
100 Campus Drive
Portsmouth, NH

Monday, July 16, 2018, 5:30-7:30PM

Littleton Regional Hospital, Taylor Caswell Conference Center
600 St. Johnsbury Road
Littleton, NH

Wednesday, July 18, 2018, 5:30-7:30PM
Manchester City Hall, Aldermanic Chambers (3rd floor)
One City Hall Plaza
Manchester, NH

Thursday, July 19, 2018 5:30-7:30PM
Harbor Homes, Board Room, 2nd floor
77 Northeastern Boulevard
Nashua, NH

Tuesday, July 24, 2018, 5:30-7:30PM
Department of Health and Human Services
Brown Building Auditorium
129 Pleasant Street
Concord, NH

DHHS will also be taking comments on the draft RFP starting at 9:00 am, July 9, 2018, through 5:00 pm, July 27, 2018. The responses will inform the MCM procurement.

The Department has established an MCM Procurement website, and email address,, for submission of comments on MCM Procurement.

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New Hampshire Department of Health and Human Services
129 Pleasant Street | Concord, NH | 03301-3852

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