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Open Enrollment for the Medicaid Care Management Program and for the Granite Advantage Health Care Program

Once a year you or someone in your household can change your Medicaid Health Plan. For 2019, the open enrollment period is November 1, 2018 through December 28, 2018.

If you are enrolled with a managed care plan through the Medicaid Care Management Program, you have two choices in 2019:

  • NH Healthy Families
  • Well Sense Health Plan

If you like your managed care plan, you do not need to do anything - your coverage will continue. If you want to change from one of these managed care plans to the other, please go to NH Easy or call the Medicaid Service Center (NH Only) at 1-888-901-4999 (TDD Access: 1-800-735-2964), Monday through Friday, 8:00 to 4:00 p.m. ET no later than December 28, 2018 at 4:00 pm. Your new plan coverage will start on January 1, 2019.

If you are enrolled with a Qualified Health Plan (QHP), please be advised that starting on January 1, 2019, the New Hampshire Health Protection Program (NHHPP)/Premium Assistance Program (PAP) becomes the Granite Advantage Program. This transition to Granite Advantage means that you will receive coverage from one of the Medicaid Care Management Program (MCM) plans.

If you or someone in your household is currently enrolled with Ambetter from NH Healthy Families, Anthem, or Harvard Pilgrim Health Care, you will or have received a letter from the QHP letting you know that their Plan will no longer be available to you after December 31, 2018.

This does not mean you are losing your health care coverage. This does mean that you need to pick one of the 2019 Medicaid Care Management Plans listed above no later than December 28, 2018 at 4:00 p.m. If you do not pick a new plan by December 3, 2018, one will be assigned to you. Ambetter members that do not actively select a plan will be assigned into New Hampshire Healthy Families. Even if you are assigned into a Plan, you will still be able to switch until open enrollment ends on December 28, 2018. Your coverage with the new plan will start on January 1, 2019.

To select a new Medicaid Care Management Plan go to NH Easy, or call the Medicaid Service Center at (NH Only) 1-888-901-4999 (TDD Access: 1-800-735-2964), Monday through Friday, 8:00 to 4:00 p.m. ET.

 
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