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Administrative Appeals Unit

During the State of Emergency, in order to facilitate processing and scheduling of appeals, it is requested that appeal forms be e-mailed to the Administrative Appeals Unit at

The Administrative Appeals Unit (AAU) is independent of DHHS Program Offices and Divisions, with a mission to conduct impartial hearings and render decisions in accordance with the requirements of NH Statutes and Administrative Rules. While these hearings are formal legal proceedings, they are conducted in an informal manner allowing those who challenge a DHHS decision to tell their stories to an impartial hearing officer. These hearing officers review documentary evidence, hear testimony under oath from individuals, and issue written final DHHS legal decisions that may confirm or reverse the original determinations made by DHHS program offices.

Any individual or organization dissatisfied with any matter within the jurisdiction of DHHS may request an administrative appeal hearing.

Examples of decisions that may be appealed include:

  • DHHS Actions to deny, terminate or decrease individual benefits (e.g. Medicaid, food stamps, home and community based care, Temporary Assistance for Needy Families, Old Age Assistance, child care assistance);
  • Denials and revocations of licenses and certifications;
  • Imposition of administrative fines;
  • Allegations of client rights violations for mentally ill or developmentally disabled individuals;
  • Revocation of conditional discharges from New Hampshire Hospital (NHH);
  • Transfers of NHH patients to the Secure Psychiatric Unit; and
  • Findings that place individuals on the DHHS central registry of child abuse and neglect.

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New Hampshire Department of Health and Human Services
129 Pleasant Street | Concord, NH | 03301-3852

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