WIC Policy & Procedure Manual

Policies and procedures for the New Hampshire Special Supplemental Nutrition Program for Women, Infants, and Children (WIC)

The New Hampshire Special Supplemental Nutrition Program for Women, Infants, and Children (WIC) Policy and Procedure Manual is developed by the State Agency for guidance to local agencies in operating the WIC Program. The Manual is updated twice a year to include new policies and updates in response to changes in federal regulations and federal policies.

    The manual includes policies in the following areas:

    Per federal regulation, the policy and procedure manual is developed by the State Agency for guidance to local agencies in operating the Program. The manual includes certification procedures, including the specific nutritional risk criteria by priority level which explains how a person’s nutritional risk is determined, hematological data requirements including timeframes for the collection of such data, procedures for requiring proof of pregnancy, the State Agency’s income guidelines for Program eligibility, methods for providing nutrition education to participants, including information on drug abuse and other harmful substances, instructions concerning all food delivery operations performed at the local level, including the list of acceptable foods and their maximum monthly quantities, instructions for providing all records and reports which the State agency requires local agencies to maintain and submit, and instructions on coordinating operations under the program with drug and other harmful substance abuse counseling and treatment services.

    Any questions concerning the Policy and Procedure Manual may be directed to the WIC Program.

     

    Chapter 1: Vendor Management 

    Policy

    Attachments

    Chapter 2: Nutrition and Breastfeeding Services

    A. Nutrition Education

    Policy

    Attachments

     

     

     

    B. Food Package Design

    Policy

    Attachments

    C. Staff Training

    Policy

    Attachments

    D. Breastfeeding Promotion and Support

    Breastfeeding Promotion Services 

    Policy

    Attachments

    Breastfeeding Peer Counseling Program

    Policy

    Attachments

    Chapter 3: STARLinc Operations

    Policy

    Chapter 4: Organization and Management

    Policy

    Attachments

    Chapter 5: Nutrition Services Administration (NSA) Expenditures

    Policy

    Attachments

    Chapter 6: Food Funds Management- Refer to State Plan

    Chapter 7: Caseload Management

    Policy

    Attachments

    Chapter 8: Certification, Eligibility & Coordination of Services

    A. Eligibility Determination and Documentation

    Policy

    Attachments

    B. Nutrition Risk Determination, Documentation and Priority Assignment

    Policy

    Attachments

    C. Health Care Agreements, Referrals and Coordination

    Policy

    Attachments

    D. Processing Standards

    Policy

    E. Certification Periods

    Policy

    F. Transfer of Certification

    G. Dual Participation, Participant Rights and Responsibilities, Fair Hearing Procedures and Sanction System

    Policy

    Attachments

    Chapter 9: Food Delivery/Food Instrument/Cash Value Benefit Accountability and Control

    A. Food Delivery and Food Instrument Control

    Policy

    Attachments

    B. Food Instrument Pick-up and Transaction

    Policy

    Attachments

    C. Special Food Instrument and Cash Value Benefit Issuance Accommodations

    Policy

    Chapter 10: Monitoring and Evaluation

    Policy

    Attachments

    Chapter 11: Civil Rights

    Policy

    Attachments

    Contact Information