SR 05-30 Dated 08/05

STATE OF NEW HAMPSHIRE

INTER-DEPARTMENT COMMUNICATION

 

DFA SIGNATURE DATE:

July 28, 2005

FROM:

OFFICE OF THE DIRECTOR Terry R. Smith

AT (OFFICE):

Division of Family Assistance

TO:

DFA Supervisors

 

SUBJECT:

Processing New Hire Data Exchanges at Redeterminations Only for All Programs of Assistance

EFFECTIVE DATE:

August 1, 2005

 

 

SUMMARY

 

This SR releases a change in procedure for processing New Hire Data Exchanges for all programs of assistance. As a timesaving initiative, New Hire Data Exchanges will be acted upon at redeterminations only.

 

FORMER PROCEDURE

NEW PROCEDURE

Family Services Specialists (FSS) had to access and verify New Hire Data Exchange information when alerted by New HEIGHTS via the Worker Dashboard.

Family Services Specialists (FSS) must access and, if necessary, verify New Hire Data Exchange information at redeterminations only.

 

PROCEDURE

 

Effective August 1, 2005, it is no longer necessary to access and verify New Hire Data Exchange information throughout the recipient's eligibility period. New Hire Data Exchange information, for all programs of assistance, will require action at redeterminations only.

 

Because action on New Hire information will only be required at redeterminations, New HEIGHTS will no longer post New Hire matches to the Worker Dashboard. Therefore, at each redetermination Family Services Specialists must review and verify all employment matches that occurred during the most current redetermination period, as follows:

 

·   Go to Data Exchange and open the "NHES New Hire" screen.

·   In the "Parameters" box, select "Case" as the type and enter the case number.

·   Enter the "Begin" and "End" dates for the corresponding redetermination period, 6 or 12 months, entering the current date as the "End" date.

·   Click "OK."

·   Use current procedures to act on and dispose of the New Hire Data Exchanges.

·   Document in case comments that the New Hire Exchange Data was reviewed and, if necessary, acted upon.

 

SYSTEMS CHANGES

 

Effective August 1, 2005, the New Hire Data Exchange due and overdue counts will be removed from the Worker Dashboard.

 

IMPLEMENTATION

 

Procedures in this SR are effective August 1, 2005.

 

CLIENT NOTIFICATION

 

No client notification is planned or needed.

 

TRAINING

 

No training is planned or necessary.

 

DISPOSITION

 

This SR must be retained in its electronic form until it is posted to the "SRs Retained" section of the On-Line Adult Assistance, Family Assistance, and Food Stamp Manuals, effective with the August 26, 2005 On-Line Manual distribution. Hard copy holders of the manuals must retain the hard copy version of this SR until informed that it has been obsoleted.

 

DISTRIBUTION

 

This SR will be distributed according to the electronic distribution list for Division of Family Assistance policy releases. This SR, and revised On-Line Manuals, will be available for agency staff in the On-Line Manual Library, and for public access on the Internet at http://www.dhhs.nh.gov/DHHS/DFA/LIBRARY, effective September 1, 2005.

 

This SR will be distributed to all hard copy holders of the Adult Assistance, Family Assistance, and Food Stamp Manuals.

 

DFA/DMS:s