Provider Information and Resources
Information and resources for providers who provide services or wish to provide services to individuals with intellectual or developmental disabilities in the State of New Hampshire
Information on this page will be continuously updated as resources become available.
If accommodations are required for communication access such as interpreters, CART (captioning), assistive listening devices, or other auxiliary aids and/or services, please contact Peggy Sue Greenwood at peggy.s.greenwood@dhhs.nh.gov or (603) 271-5034. At least 5 business days advance notice is requested in order to assure availability; requests made fewer than 5 days prior to the event will attempt to be accommodated but cannot be guaranteed.
BDS Monthly Provider Meetings
- August 15, 2023: Presentation Topic: Residency Agreement Training
- July 26, 2023: Presentation Topic: IOD Settings Rule
- June 28, 2023: No Presentation
- May 24, 2023: Presentation Topic: He-M 504
- April 26, 2023: Presentation Topic: NASDDDS Medicaid Basics
- March 22, 2023: Presentation Topics: Training Schedule, Rule Updates, Provider Readiness Updates
- February 22, 2023: Presentation Topics: BDS Provider Updates, Cost of Care Policy
- January 25, 2023: Presentation Topics: BDS Team Leads Overview, Provider Enrollment, DAADS Functions, Policy Updates
BDS Service Coordination and Intake Meetings
- July 26, 2023: Presentation Topic: IOD Settings Rule
- July 12, 2023: No Presentation; Open Office Hours
- June 28, 2023: No Presentation; Open Office Hours
- June 14, 2023: No Presentation;Topic: NH Easy Phase Two Training
- June 6, 2023: No Presentation; Topic: Budget Template Training
- May 24, 2023: Presentation Topic: Crisis Policy
- May 10, 2023: Presentation Topics: He-M 503, He-M 505
- April 26, 2023: Presentation Topics: Intake & Eligibility, Service Planning
- April 12, 2023: Presentation Topics: Service Authorization Bridge Process, Billable Units, Room & Board, Crisis
- March 22, 2023: Presentation Topics: Readiness Process Map, Cost of Care, Budget Template Face Sheet
- March 8, 2023: Presentation Topics: BDS Compliance, DAADS Functions, Service Coordination Functions
- February 8, 2023: Presentation Topic: DHHS Medicaid Unwind
BDS Service Coordination Supervisor Meetings
- October 20, 2023: Presentation Topic: HSRI for Case Management Assessment and Training Project Overview
- October 6, 2023: Open Office Hours
- August 11, 2023: Presentation Topic: Residency Agreement Training
- July 7, 2023: No meeting
- June 30, 2023: No meeting
- June 23, 2023: No Presentation; Open Office Hours
- June 9, 2023: Presentation Topics: Service Planning, Person-Centered Service Planning, Process Flow Chart
- May 26, 2023: Presentation Topics: Part 3 - Waiver Service Definitions & Limits, ISA Requirements
- May 19, 2023: Presentation Topic: Out of Service Units Billing Guidance
- May 12, 2023: Presentation Topics: Part 2 - Waiver Service Definitions & Limits, ISA Requirements
- May 5, 2023: Presentation Topics: BDS Resources for Service Coordinators, Part 1 - Waiver Service Definitions & Limits, ISA Requirements
Becoming a Medicaid-Enrolled Provider in New Hampshire
Under federal regulations from the Centers for Medicare and Medicaid Services (CMS), providers must have the option to bill for services directly through the State’s Medicaid Management Information System (MMIS) or use a third-party biller.
All providers providing services, including all Area Agencies, for individuals under the Developmental Disabilities (DD) Waiver, In-Home Supports (IHS) Waiver, and/or Acquired Brain Disorder (ABD) Waiver must be a Medicaid enrolled provider, whether they intend to bill directly or not.
- Visit NH’s MMIS Health Enterprise Portal to submit an application
- Entities interested in being a trading partner will also need to go through the enrollment process
NH Easy Training
Phase One: Area Agencies
NH Easy User Guide - Phase One
- NH Easy: Creating and Managing Intakes (YouTube)
- NH Easy: Functional Screen (YouTube)
- NH Easy: Registry (YouTube)
- NH Easy: Submitting and Viewing Functional Screens (YouTube)
- NH Easy: User Management and Miscellaneous Functions (YouTube)
Phase Two: Service Coordinators
NH Easy User Guide - Phase Two
- NH Easy: CMA and CM Assignments (YouTube)
- NH Easy: Individual Information and Assessments (YouTube)
- NH Easy: Service Authorizations (YouTube)
Phase Three: Providers
NH Easy User Guide - Phase Three
Prior Authorization Training
Forms
- Service Provider Acknowledgement Form (03/2024)
- He-M 521 Certification Memorandum (02/2024)
- He-M 525 Certification Memorandum (01/2024)
- He-M 525 Certification Recommendation template (updated 01/2024)
- Services Exemption Request - OWQP (updated 12/2023)
- He-M Waiver Request (updated 10/2023)
- Residency Agreement - He-M 310 Adopted Rule 2022-230 Form
- Residency Agreement - He-M 310 Adopted Rule 2022-230 PDF version
- Mortality Notification Form (03/2023)
- Mortality Review Form (03/2023)
- BDS Functional Screen (updated 05/2023)
- ISA QA Checklist
Registry Checks
Please refer to the below links to access the following forms:
- BEAS Registry Consent Form
- DCYF Central Registry Check (Individual & Third Party)
- Criminal Record (State Police) Check
- Motor Vehicle Record Check
Additional Resources
- Bureau Liaisons & Program Specialists Contact List (02/24)
- Provider List by Service - updated 02/13/24
- NH's Rights & Responsibilities Booklet (01/2024)
- Specialty Services Memorandum (1/12/24)
- Pass Through Memorandum - (03/23, rev. 7/23, rev. 01/24)
- BDS Standard of Need 2024 (1/3/24)
- House Bill 642 Memorandum (9/26/23)
- Remote Service Participation Evaluation
- LTSS Case Management Presentation (9/21/23)
- Residency Agreement FAQs (10/20/23)
- MMIS Provider Manuals
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- Department Roles Presentation - 06/28/2023
- BDS Specialty Services Special Session Presentation - 5/4/2023
- Provider Enrollment FAQ - Spring 2023
- Residential Provider Presentation - 4/11/23
- AA NH Easy Presentation – Timeline and System Updates - 4/5/23
- Provider Readiness FAQ - Spring 2023
- Service Coordinator Function List - Effective 7/1/23
- List of Medicaid Enrolled Trading Partners
- MMIS Claims Submission Overview Recording
- BDS Waiver Services (Specialties)
- 2022 Provider Enrollment Webinar Recording
- 2020 Provider Enrollment Webinar Recording
- Provider Enrollment Reference Presentation - Fall 2022
- Direct Bill Memo to Providers - August 2022
Please visit the DHHS Medicaid Provider Relations page for additional information and resources for providers of NH Medicaid-covered services.
Licensing & Certification in New Hampshire
Visit the New Hampshire Office of Professional Licensure and Certification for information about licensing and certification for information on licensing of professionals such as physicians, nurses, optometrists, psychologists, pharmacists, etc.