Civil Right Compliance for DHHS Vendors
Documents and resources required to ensure vendors comply with federal civil rights laws when contracting with DHHS
As a State Administering Agency, the NH Department of Health and Human Services is required to monitor the Federal Civil Rights laws compliance of its contractors. As part of this process, DHHS requires all contractors who provide programs, activities and/or services to DHHS clients, including, but not limited to, those who may require language and communication assistance, to:
- Complete the online Federal Civil Rights Laws Training posted on the DHHS website annually and submit a Contractor Certificate of Completion of Federal Civil Rights Laws Training to DHHS within 45 days of contract approval by NH Governor and Council (G&C); and
- Submit a completed Contractor Federal Civil Rights Laws Compliance Self-Attestation Checklist within one (1) year of contract approval by Governor and Council (G&C) and annually for each additional year of the contract duration.
Clarification Regarding Contractors with Multiple Contracts
Contractors should submit a Certificate of Training for each contract. If contractor is a large organization, the various contracts they hold will likely involve a number of different individuals/managers and services. All managers/contract overseers should be trained on the civil rights responsibilities so they can apply the training to their particular programs/services.
Contractor Required Training Video On Civil Rights-related Provisions in DHHS Procurement Processes
Culturally and Linguistically Appropriate Services (CLAS) Resources & Guidance
Following documents and resources below are posted to help you complete the Culturally and Linguistically Appropriate Services (CLAS) section of a Request for Proposals.
- Bidder Reference for Completing CLAS Section of RFP
This guide is intended to help New Hampshire Department of Health and Human Services contractors and sub-recipients respond to the Culturally and Linguistically Appropriate Services (CLAS) section of the RFP. It summarizes some of the main requirements for complying with federal civil rights laws.
- Discrimination Compliant Procedures - Clients
This document establishes the written procedures for New Hampshire Department of Health and Human Services (Department) employees to follow when they receive a complaint alleging discrimination from clients, customers, program participants, or consumers of the Department, or of a Department contractor or subrecipient implementing funding from the United States Department of Health and Human Services, or any other federal agency.
- Discrimination Complaint Procedures - Employees
This document establishes the written procedures for New Hampshire Department of Health and Human Services employees to follow when they receive a complaint alleging employment discrimination from an employee of the Department, or from an employee of a Department contractor or sub-recipient implementing funding from the United States Department of Health and Human Services, or any other federal agency.
- Federal Civil Rights Laws Compliance Checklist
This document is a federal civil rights compliance checklist to help with monitoring the compliance.
- How to File a Discrimination Complaint
This document summarizes the discrimination complaint process.