Adult & Aging Care

The Bureau of Elderly and Adult Services (BEAS) provides a variety of social and long-term supports to adults age 60 and older and to adults between the ages of 18 and 60 who have a chronic illness or disability.

A variety of social and long-term services and supports can be accessed through the ServiceLink Resource Centers and the NH DHHS District Offices. Services and supports are intended to assist people to live as independently as possible in safety and with dignity. Examples include:

  • Home and Community Based Care
  • Home Delivered Meals, often referred to as Meals on Wheels
  • Community Dining, often referred to as Congregate Meals
  • Transportation assistance
  • Nursing Home Care
  • Information and assistance regarding Medicare
  • Information about volunteer opportunities
  • Investigation of reports of abuse, neglect or exploitation of vulnerable adults

ServiceLink Resource Centers

A major partnership between BEAS and local communities is ServiceLink, a statewide network of thirteen primary and multiple satellite community-based resource centers. ServiceLink resource centers are designated as New Hampshire's Aging and Disability Resource Centers and the NHCarePath Full Service Access Partners, providing services for individuals of all ages, income levels and abilities. ServiceLink administers programs and services including, but not limited to: Information and Referral Assistance, Options Counseling, NH Family Caregiver Program, State Health Insurance Assistance Program (SHIP), and Senior Medicare Patrol (SMP).  ServiceLink specializes in providing guidance, support and referrals for adults who are older or disabled and are seeking assistance with locating and applying for long term services and supports. 

Medicare

Protect Yourself From Healthcare Fraud

It's as easy as 1 – 2 – 3:

  1. Protect – your Medicare number.
  2. Detect – check your Medicare Summary Notices for errors.
  3. Report – any concerns to the Senior Medicare Patrol at: 1-866-634-9412

Each year billions of American taxpayers’ dollars are wasted on improper payments to individuals, organizations and contractors. These are payments made in the wrong amounts, to the wrong person, or for the wrong reason. It is estimated that a loss of $60 billion annually results from fraud, abuse or errors involving Medicare and Medicaid. Watch the following video for more on Medicare fraud. 

 

Senior Medicare Patrol Warning about Medicare Fraud

 

Medicare Assistance

ServiceLink Resource Centers' Medicare Specialists are trained and certified under the national State Health Insurance Assistance Program (SHIP). Visit the Understanding Medicare page on the ServiceLink website for help with Medicare questions and assistance on how to lower your Medicare expenses.

Community-Based Provider Network

A critical component of the BEAS statewide delivery system is its community-based provider network; many of these providers are nonprofit agencies. BEAS coordinates long-term care support services through contracts at the local level, thus reflecting the commitment of DHHS to strengthen the autonomy of local communities and to direct resources to where they are needed most. Contact the ServiceLink Resource Centers for information on the services provided by the community-based provider network.

 

Mission

BEAS shares leadership within NH in developing and funding long term supports and advocating for elders, adults with disabilities and their families, and caregivers.

BEAS envisions a long-term system of supports that:

I. Promotes and supports individual and family direction

  • Affirms the control by individuals and families over how supports are provided, in accordance with their preferences.
  • Educates and empowers individuals and families to advocate for themselves.
  • Disseminates information to communities to increase understanding of the needs and issues of elders and of adults with disabilities.
  • Provides individuals and families with opportunities for feedback and for participation in policy making and quality management activities.
  • Provides individuals and families with an accessible, impartial and effective grievance process.
  • Supports the individual's right to determine quality of life and to make choices and take risks others may question.

II. Provides supports to meet individual and family needs

  • Identifies and is responsive to the evolving needs and preferences of people and provides a variety of flexible supports in a variety of settings.
  • Promotes a creative program, support and resource development process that includes community participation.
  • Ensures that operations such as eligibility determination do not undermine the ability of individuals and families to choose the supports that meet their needs.
  • Ensures that supports are delivered and integrated effectively.

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