File a Complaint Against a Health Facility in NH

If you wish to file a complaint against a Health Facility in NH, please use the appropriate contact information below.

When filing a complaint, please give us as much information as possible, such as:

  • The name or location of the facility;
  • The name(s) of person(s) involved;
  • The specific allegations of the complaint;
  • Whether you have already filed the complaint with another entity (local officials, Adult Protective Services, DHHS Long Term Care Ombudsman, or NH Attorney General)

 

If you wish to file a complaint against a Licensed Health Facility, please contact:

NH Department of Health & Human Services
Health Facility Licensing Unit
129 Pleasant Street
Concord, NH 03301
Telephone: (603) 271-9039
Email: HFA-Licensing@dhhs.nh.gov

 

If you wish to file a complaint against a Certified Health Facility, please contact:

NH Department of Health & Human Services
Health Facility Certification Unit
129 Pleasant Street
Concord, NH 03301
Telephone: (603) 271-9049
Email: dhhs.HFA-Certification@dhhs.nh.gov

 

If you wish to file a complaint against a Home Health Facility, please contact the Home Health Hotline for Complaints: 1-800-621-6232

Please note that HFA cannot take complaints against physician's offices. Please contact the NH Board of Medicine at (603) 271-2151.