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Press Release

NHCarePath Campaign Highlights DHHS’ “No Wrong Door” Approach to Receiving Health Care and Services
New Program Designed to Increase Access to and Efficient Delivery of Community-Based Services
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Public Information Office
(603) 271-9389

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Office of Medicaid Business and Policy
Publish Date:
May 1, 2015

Concord, NH – While there are many paths available to living better in New Hampshire communities, it can be hard for residents to know which path is right for them. NHCarePath, which will make it easier for residents to access community long-term supports and services, is designed to do just that. On May 1, the New Hampshire Department of Health and Human Services (DHHS) is launching a statewide outreach and education campaign to promote the Department’s No Wrong Door System (NHCarePath) as the go-to system for long-term care in our communities.

The outreach and education campaign seeks to inform residents about the “No Wrong Door” approach to make it easier for citizens seeking long-term supports and services to find the right path in their communities. The statewide campaign will include: information for customers, providers, and other community partners interested in NHCarePath; a series of print, radio, and television PSAs; and digital and social media outreach. DHHS is also engaging community partners to share with them information about NHCarePath, the “No Wrong Door” policy and the goals of the campaign.

The NHCarePath statewide outreach and education campaign will run from May 1, 2015, through June 30, 2016. NHCarePath is at the forefront of efforts made by state and federal officials to streamline eligibility and access to community long-term supports and services, including programs such as the Balancing Incentive Program and the “No Wrong Door” single entry process.

About NHCarePath
There are many paths available in New Hampshire to help people of all ages live better in their communities. NHCarePath was created to help people find and follow the right path for them. Its name, and easily identifiable logo, will appear on information describing long term services and supports (LTSS), and as part of a statewide outreach and education campaign to help ensure that those in need of support are aware of all their options for home and community LTSS. For more information on NHCarePath, visit www.nhcarepath.org.

About the Balancing Incentive Program (BIP)
The Balancing Incentive Program (BIP) is a part of a larger system change effort within DHHS. The BIP award provides grant funds to rebalance Medicaid spending between institutional and community LTSS. The goal of BIP is to provide persons with greater access to home and community-based services and to reduce reliance on institutional services.

About No Wrong Door (NWD)
The vision for the No Wrong Door (NWD) single entry process is to improve access to community LTSS by creating a standardized and streamlined application and eligibility determination process. The NWD vision means that regardless of where a person enters the system, they will receive the same information and streamlined access to eligibility and enrollment services.

 
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