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NH DHHS Issues Site Review Report on Hope for NH Recovery
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Office of the Commissioner
Publish Date:
March 5, 2018

Concord, NH — The New Hampshire Department of Health and Human Services (DHHS) today released a Site Review Report on Hope for NH Recovery. A team of DHHS staff conducted a site review of Friends of Recovery NH, d/b/a Hope for NH Recovery on November 27 – 29, 2017. Hope for NH Recovery was a contracted provider of Peer Recovery Support Services from October 2016 to June 2017. The project team consisted of several members from the DHHS Bureau of Drug and Alcohol Services (BDAS) and a staff member from the Bureau of Improvement and Integrity and Information (BII). Hope for NH Recovery was notified of the review in advance and received a detailed letter describing the review and requesting financial information.

Hope for NH Recovery provides a comprehensive array of social services that include: a wide range of peer-to-peer, non-clinical services regarding addiction recovery; community advocacy; and, community awareness and education.

The Department’s review focused primarily on contract and administrative rule compliance as well as a general financial review. Opportunities for improvement were identified through an evaluation of the various aspects of the review completed by the project team. The review included an examination of records, which was conducted at Hope for NH Recovery’s Manchester location, and staff interviews conducted at the Manchester, Concord, and Claremont locations.

Hope for NH Recovery cooperated fully in this review and its responses to the Department’s findings are included in the Site Review Report. Hope is working with the Department to address the challenges raised in the site review report in a positive and constructive manner. Last week, DHHS concluded a new contract with Hope for NH Recovery which, if approved by the Governor and Executive Council, will allow it to continue recovery services in Manchester, Berlin and Franklin.

“Hope for NH Recovery, like many other small non-profits, has had challenges as they quickly started up operations to help address the opioid crisis in New Hampshire,” stated DHHS Commissioner Jeffrey A. Meyers. “The Site Review Report will now allow us to go forward and work with Hope as it continues to provide these critical services. The Department will continue to work with Hope in order to assure the success of the new proposed contract, which I hope the Council will act favorably upon this Wednesday.”

The DHHS Site Review Report on Hope for NH Recovery is available at www.dhhs.nh.gov/dcbcs/bdas/site-reviews.htm.

 
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New Hampshire Department of Health and Human Services
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