Electronic Benefits Transfer
Electronic Benefits Transfer (EBT) is one method used to deliver benefits by the Bureau of Family Assistance (BFA).
Benefits automatically transfer to accounts that have been set up for food and cash assistance programs. Benefits are accessed by using an EBT debit card at participating Quest retail and Automated Teller Machine (ATM) locations. Online EBT Customer Service is available at www.ebtedge.com.
Food Stamp benefits are issued exclusively via EBT. Recipients of cash benefits can choose to receive their benefits using EBT or Electronic Funds Transfer (EFT).
EBT Account Information and Customer Service
For account balances, transaction history and other information about your EBT account visit www.ebtedge.com. Unable to access your account online? Assistance is also available by calling the 24-hour EBT customer service center at (888) 997-9777.
EBT cardholders are now able to make online purchases at Amazon, ALDI, Walmart, BJ’s Warehouse Club (BJ’s) Price Chopper, Hannaford, Price Rite, McKinnon’s, Whole Foods, Shaw's, and Target can accept EBT SNAP purchases on SNAP approved items only, and any additional fees (such as delivery fees) must be paid via another form of payment.
***Walmart can accept both EBT SNAP & Cash purchases, with cash being able to be used for any additional fees and non-SNAP approved items.
Amazon, ALDI, Walmart, BJ’s, Price Chopper, Hannaford, Price Rite, McKinnon’s, Whole Foods, Shaw's, and Target may offer promotions at different times and delivery fees may be charged. Prior to making purchases the retailers’ websites should be checked to find any current promotions being offered.
Scan & Go Purchase feature (in-club)
EBT cardholders which are members of Sam’s Club will now be able to use Sam’s Club: Scan & Go Purchase feature in-club, to link an EBT card and streamline checkout at physical club locations for EBT-eligible items.
Sam’s Club may offer promotions at different times and delivery fees may be charged. Prior to making purchases the retailers’ websites should be checked to find any current promotions being offered.
Identity Theft – Protect Your EBT Benefits!
If someone calls you, don't give them personal information such as your social security number, EBT card number, or EBT pin. Even if the caller claims to be a local agency worker, a State, a Federal or an EBT official, DO NOT give them your personal information. If you suspect or know:
- That your card or card number has been stolen;
- That someone not authorized by you has gained access to your pin: or
- That someone has gained information about your identity that may result in your benefits being stolen.
- Contact EBT Customer Service (888-997-9777) to report your EBT card stolen. EBT Customer Services will deactivate your card so that no one else can use it. You can then ask for a new EBT Card.
- Change your pin or by calling EBT Customer Service, logging into the EBT cardholder Web site at www.ebtedge.com, or going to the District Office.
Note: No one has the right to ask for your pin number - this includes retailers and city welfare agencies. The pin number for your EBT account protects your information and benefits.
Did you know you can get twice as much for your Food Benefits when you use your EBT Card in certain locations?
Now at participating grocery stores throughout the state, use Double Up Food Bucks to get 50% off fresh fruits and vegetables automatically, when paying with your EBT card.
Granite State Market Match
Don’t forget to get your tokens when you see the Granite State Market Match logo!
For a list of all locations where you get twice as much, read Get More With Your SNAP $$ By Looking for These Logos!
Would you like to accept Food Stamp benefits at your store or Farmer’s Market? Follow these steps to apply online.Learn more about Granite State Market Match