Hampstead Hospital & Residential Treatment Facility: Quality & Safety

Hampstead Hospital & Residential Treatment Facility has earned The Joint Commission's Gold Seal of Approval for accreditation by demonstrating compliance with The Joint Commission's national standards for health care quality and safety in hospitals.

At Hampstead Hospital & Residential Treatment Facility, we consider high quality behavioral health services in a safe environment to be our top priority. To achieve this goal, we regularly collect and review quality and safety measures related to all aspects of our services, to ensure that we meet regulatory and accreditation requirements, measure up to other behavioral health inpatient and residential facilities, and meet the needs of our patients and families.

To ensure quality care, a satisfaction survey is given to patients and their families prior to discharge. We encourage all patients and families to complete this survey and return it to us upon completion. It is through your comments and suggestions that we are able to improve the overall experience.

  • Advocacy
  • Collaboration
  • Compassion
  • Dedication
  • Safety
  • Foster a hospital-wide culture that supports and provides safety and quality of care, treatment, and services
  • Provide consistent leadership that aligns the hospital's mission, vision, values, and goals
  • Maintain hospital operations through systems and continuous quality improvement strategies

Hampstead Hospital and Residential Treatment Facility is committed to providing safe, high-quality care and treatment, through continuous Joint Commission standards compliance. Individuals with concerns about patient care and safety are encouraged to contact the Hampstead Hospital and Residential Treatment Facility Patient Advocate (800-600-5311 or 603-329-5311). For unresolved patient safety concerns, contact The Joint Commission at either of the following:

  • Online submission at www.jointcommission.org
  • Mail to:
    Office of Quality and Patient Safety
    The Joint Commission
    One Renaissance Boulevard
    Oakbrook Terrace, IL 60181

Hampstead Hospital and Residential Treatment Facility is proud that our compliance with the National Patient Safety Goals was validated by The Joint Commission in 2021:

  • Identify patients correctly
  • Improve staff communication
  • Use medicines safely
  • Prevent infection
  • Identify patient safety risks

Centers for Medicare and Medicaid Services (CMS)

Hampstead Hospital and Residential Treatment Facility is certified by the Centers for Medicare and Medicaid Services.

Contact Information