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April 19, 2019

Contracts for Medicaid Care Management – April 17, 2019 Governor & Council Meeting

These items were on the agenda at the April 17, 2019 Governor & Council meeting:

March 21, 2019

Public Notice

The Executive Council has scheduled a special meeting related to the Managed Care Contracts presented at the February 20, 2019 regularly scheduled Governor and Council meeting. This meeting will take place on:

Tuesday, March 26, 2019
at 1:00 p.m.
Executive Council Chambers
State House
Concord, NH

Pursuant to RSA 91-A:2 this meeting is open to the public.
Public comment is not permitted at this time.

March 19, 2019

Follow-up Materials for the Executive Council Meeting – March 26, 2019

March 11, 2019

Executive Council Presentations on New Hampshire Medicaid Care Management Program and Procurement

February 20, 2019

Governor & Council Presentation on New Hampshire Medicaid Care Management Program and Procurement

February 15, 2019

Contracts for Medicaid Care Management - February 20, 2019 G&C Meeting

These contracts will be brought as a late item at the February 20, 2019 Governor & Council meeting:

For more on this procurement, see the Request for Proposals page.

August 30, 2018

Request for Proposals posted on DHHS procurement web page for New Hampshire Medicaid Care Management (MCM)

The New Hampshire Department of Health and Human Services (DHHS) is seeking public input on its plan to solicit proposals from qualified organizations to deliver health care services to eligible and enrolled Medicaid participants through New Hampshire’s Medicaid managed care program, known as New Hampshire Medicaid Care Management (MCM). The capitated, risk-based contract period will begin on July 1, 2019 and will continue through June 30, 2024.

DHHS expects to select three managed care organizations (MCOs) willing to work responsively with the State, providers, and Members to provide high quality, integrated health care on a statewide basis. MCOs will arrange for the provision of services to a projected number of approximately 180,000 MCM Members including pregnant women, children, parents/caretakers, non-elderly, non-disabled adults under the age of 65, and individuals who are aged, blind or disabled, among others.

MCOs must have the capability to provide a person-centered, integrated, and comprehensive delivery system that offers the full array of accessible Medicaid services taking into account each person’s physical well-being, behavioral health (mental health and substance use disorders), and social circumstances. DHHS will challenge its MCO partners to work more responsively with the provider community and Members to improve access to care and promote healthy behaviors. New Hampshire’s MCM program will incentivize value over volume, enhance program efficiency, and hold MCOs accountable for demonstrable improvements in health outcomes.

In order to obtain public input prior to initiating the bidding process for the MCM contracts, DHHS will release the draft MCM Request for Proposals (RFP) and draft MCM Model Contract, so that all stakeholders and the public will have the opportunity to see and comment on the State’s plans for New Hampshire MCM.

DHHS will convene six public information sessions throughout the state listed below. All sessions are scheduled for 5:30 to 7:30 pm.

Public Session MCM Procurement Deck Adobe Acrobat Reader Symbol

Tuesday, July 10, 2018
Cheshire Medical Center
Auditorium (off the lobby)
580 Court Street
Keene, NH

Wednesday, July 11, 2018
Community Campus
100 Campus Drive
Portsmouth, NH

Monday, July 16, 2018
Littleton Regional Hospital
Taylor Caswell Conference Center
600 St. Johnsbury Road
Littleton, NH

Wednesday, July 18, 2018
Manchester City Hall
Aldermanic Chambers (3rd floor)
One City Hall Plaza
Manchester, NH

Thursday, July 19, 2018
Harbor Homes, Board Room
2nd floor
77 Northeastern Boulevard
Nashua, NH

Tuesday, July 24, 2018
Department of Health and Human Services
Brown Building Auditorium
129 Pleasant Street
Concord, NH


NH MCM Procurement Materials for Public Comment

Current MCM Program

Go to the NH Medicaid Care Management (MCM) page to read more about the program.

Current Contracts

Current Contracts between DHHS and Managed Care Plans Adobe Acrobat Reader Symbol

NH Medicaid Provider Network

For NH Provider files, please contact:

Betsy Hippensteel
Provider Relation Manager
Office of Medicaid Services
(603) 271-9414 or

Current and Prior Year Rate Books

Public Comments

Input is welcome and encouraged. The public comment period will close on July 27, 2018 at 5:00 pm Eastern Time.

DHHS would like to hear your comments on the draft RFP, which includes the draft MCM Model Contract. The public comment period for the MCM draft RFP is from July 9, 2018 through July 27, 2018. All comments must be received by 5:00pm Eastern Time on July 27, 2018.

After hearing the public’s ideas and comments, DHHS will make final decisions about what changes to make to the MCM RFP and Model Contract.

There are several ways to give your comments to DHHS. One way is to attend a public information session held at the dates/locations noted above. At the public information sessions, you may give verbal or written comments to DHHS. Another way to provide your comments is by emailing comments to:

You may also submit comments by regular mail to:
Leslie Melby
NH Department of Health and Human Services
Attn: MCM Procurement
129 Pleasant Street
Concord, NH 03301

Or in person:
Leslie Melby
NH Department of Health and Human Services
Fred H. Brown Building
129 Pleasant Street
Concord, NH 03301

All information regarding MCM procurement can be found on this website. DHHS will update this website throughout the MCM Procurement process.

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New Hampshire Department of Health and Human Services
129 Pleasant Street | Concord, NH | 03301-3852

copyright 2016. State of New Hampshire